SINGAPORE, Aug. 27, 2025 /PRNewswire/ — Otis (NYSE: OTIS), the world’s leading elevator and escalator manufacturing, installation and service company, has been selected by the Land Transport Authority (LTA) to help create a seamless and user-friendly transport experience in Singapore Mass Rail Transport (MRT)’s new Cross Island Line by providing 336 heavy-duty & public service type escalators and moving walkways, together with 186 Gen3TM elevators.
As the longest fully underground MRT line in Singapore, the Cross Island Line will connect major hubs including the Jurong Lake District, Punggol Digital District and Changi regions. The MRT system is designed to be the backbone of Singapore’s public transport network, offering a fast, convenient, and reliable way for people to travel around the island. It expands access across Singapore, including residential areas, business hubs, and recreational spaces. [1]
Singapore MRT’s Cross Island Line Phase 1 and Punggol Extension will be served by Otis escalators and elevators.
“We are honored to be awarded this project and to contribute to Singapore’s infrastructure growth by providing our best-in-class vertical mobility solutions, supporting Singapore’s continuous urban development and the LTA’s plans to enhance connectivity, convenience, and sustainability within Singapore’s land transport network,” said Nicolas Lopez, Managing Director of Otis Southeast Asia. “With extensive experience in infrastructure projects, Otis employs innovative mobility solutions to seamlessly connect people and communities, helping everyone navigate with ease and contribute to the continuous growth and prosperity of the area.”
What Otis systems will be used in this Project?
Safe, reliable and durable, Otis’ heavy-duty and public serve type escalator is designed to meet the demands of high-traffic environments. Its passenger-sensing standby mode, dual speed feature and high-performance efficient motor reduces the environmental footprint of the infrastructure.
The Gen3 connected elevator platform combines the proven technology of Otis’ best-selling Gen2® proven design and flat-belt technology with Otis ONE™ IoT digital platform. By collecting and analyzing data from the elevators’ smart sensors, Otis ONE delivers real-time performance information, proactive communication and predictive insights. The Otis ONE IoT digital platform enables service professionals to be proactive, identifying potential problems and addressing them, often remotely, before they cause a service interruption – contributing to more reliable operations, less downtime and smoother journeys for passengers.
What other rail projects has Otis supported in Singapore?
The LTA is continuously expanding and upgrading the MRT network, with plans to improve accessibility, capacity, and overall system reliability. In addition to the newly awarded contracts, Otis has equipped elevators and escalators across several MRT lines including North-South Line, East-West Line, North-East Line, Downtown Line, Tuas West Extension and Thomson-East Coast Line Stages 1 to 3.
About Otis
Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2.4 billion people a day and maintain approximately 2.4 million customer units worldwide – the industry’s largest Service portfolio. You’ll find us in the world’s most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 72,000 people strong, including 44,000 field professionals, all committed to manufacturing, installing and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories. To learn more, visit www.otis.com and follow us on LinkedIn, Instagram, and Facebook @OtisElevatorCo.