While Mark Zuckerberg defended Facebook-owned WhatsApp’s privacy policy updates during the company’s Q4 2020 investor call last night, surveys in India suggest the app may be losing the trust of users in light of recent controversies. Three separate surveys have indicated that the contentious privacy policy updates are eroding the confidence users have on WhatsApp.
According to a LocalCircles survey of over 17K Indian WhatsApp users, a whopping 75% of users said that they would stop using busine…

 

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