Accounts called “freezers” on Twitter often freeze other users’ accounts. Both the official corporate account and the personal account are damaged. What should I do if I am targeted by a “freezer”? I will explain it together with the answer from Twitter Japan.

◆ What is Twitter account freeze?

Freezing is a measure taken by Twitter for accounts that it determines violates the rules. If it is frozen, the profile screen will indicate that it is frozen and you will not be able to do anything other than log in. The number of followers and followers will also be zero. The main reasons for being frozen are “spamming”, “aggressive tweets and behavior”, and “not meeting the age of use (13 years old and over)”. If you accidentally freeze it, you can file an objection with Twitter and if it is approved, it will return to its previous state. Twitter may also take a stricter “permanent freeze” measure, which you can also challenge. If your account is frozen, Twitter will contact you to find out which tweet violates which rule.

◆ Frozen shop’s method to freeze the account

One day, an account called Frozen will send you a DM (direct message) on Twitter. It is a method of requesting payment by cashless payment with a message such as “If you do not pay XX yen, it will freeze”. Some users noticed the freeze one day and found out why the freezer’s account listed their account in the tweet. The URL of the site is described in the tweet of the freeze shop, and it is informed that the freeze release service is provided there. Why can freezers freeze their accounts? Frozen shop has a large number of accounts and “reports” the targeted account with false content. Currently, it seems that there are many cases where it is reported that the account that recommends the product violates the “policy on counterfeit products”.

 

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