A mother took to Facebook to praise AirAsia for going above and beyond when her 19-month-old daughter fell ill on a flight. (Photo: Jacyntha Florentius/FB & Getty).A mother took to Facebook to praise AirAsia for going above and beyond when her 19-month-old daughter fell ill on a flight. (Photo: Jacyntha Florentius/FB & Getty).

A mother took to Facebook to praise AirAsia for going above and beyond when her 19-month-old daughter fell ill on a flight. (Photo: Jacyntha Florentius/FB & Getty).

A mother’s nightmare turned into a touching experience during an AirAsia flight from Guangzhou to Kuala Lumpur on 4 July.

Jacyntha Florentius said her 19-month-old daughter Natashya Sofea had been asleep for around 1.5 hours when she woke up for a feeding. The mother, who detailed her story in a Facebook post, noticed that after the feeding, her daughter seemed restless. “Then her face turned pale, lips went pale, and she looked like she was struggling to breathe, weak, and not very responsive,” Jacyntha said.

“I immediately picked her up, patted her back, rubbed her hands and feet, and tried to make her cry. At the same time, I asked the cabin crew for oxygen,” she said.

AirAsia’s cabin crew responded “efficiently” and the girl’s lips started to turn pink again after receiving the oxygen. The crew also managed to locate a doctor.

Flight AK 115 was diverted to Ho Chi Minh for the girl to get full medical attention.

“During the 30-minute descent, the crew kept coming to check on Tashya, massaging her hands and feet, and checking her pulse. They were so caring,” the girl’s mother said in a Facebook tribute to AirAsia staff.

Once on the ground, the woman, her husband and daughter were escorted straight to an ambulance.

AirAsia provided a free flight for the family to return to Kuala Lumpur.

AsiaOne covered the story earlier in the week, you can read what AirAsia’s CEO told them about the woman’s story.